For Job Seekers

The recruitment professionals of choice


What are the benefits of working with a recruitment agency?

When you’re on the hunt for a new job, it helps to know your options. At Frontline Hospitality, we’ve developed an unparalleled network in the hospitality industry, so we can tell you exactly what roles are out there. Our agencies always have multiple roles listed and are listing new jobs every day, so even if there is nothing for you today, there may be tomorrow. We also often have roles that have not been advertised yet.

All candidates are categorised according to the urgency with which they want to secure a new role and we will be honest with you if we cannot help.

If I’m looking for a job, do I need to pay to use a recruitment agency?

No! When you are looking for a new role, working with a recruitment agency is completely free.

What’s different about Frontline?

With our honest, candid approach, we’ll give you realistic advice on your skills, salary expectations and opportunities. From start to finish, we’re there to offer support and handle negotiations on your behalf. We can even help you make a smooth transition between roles so you can leave your old job on good terms. There’s nothing we love more than getting to know an individual, and finding the job that suits them perfectly – and for many people, we do this time and time again over the course of their career. So if you’re thinking of making a move, make us your first phone call.

Is there a difference between recruitment agencies and employment agencies?

Yes – recruitment agencies are very different to employment agencies. A recruitment agency works with the employer to help them find and screen suitable candidates, whereas an employment agency works with job seekers to help them find work. As a recruitment agency, our focus is working on behalf of the employer who approach us to fill a vacancy in their company, and we are looking carefully for someone who will meet that company’s needs. Employment agencies are usually funded by the government, and work closely with the job seekers – particularly those who are on unemployment benefits. This doesn’t mean that recruitment agencies don’t care about the needs of their job seekers, but it’s important to understand that our main priority is to find the best fit for the employer we’re working for.

Feedback from our candidates

“Frontline Hospitality have made this process very easy & the staff that I have spoken to have been very helpful and polite. Keep up the great work.”


“I’d highly recommend Frontline to anyone looking to find a new job; professional and easy to deal with, fast turn around and a job at the end, what more could you ask for?”


“Your staff are amazing, real people with first hand knowledge of the hospitality industry and I can not fault them or recommend them highly enough!”


“Your service has been of the highest standard in efficiency, professionalism, communication and friendliness. With your help I was able to secure a full time position, and this has only been possible because of… your dedication to your clients.”


Download our brochure for hospitality job seekers

Frequently Asked Questions

How can I get the most from my Recruitment Consultant?

Communication is the key; use your consultant as your advisor
. Be clear about what you are looking for and be realistic about the salary you require. The market will determine your salary (you will need to be competitive with others who do the same or similar roles) and your ability to get the salary will be based on your skills experience and past history.

What happens after I apply to an ad?

You will receive an auto-generated email reply that confirms your application has been received. Usually within 48 hours you will receive a reply from the consultant who posted the ad (this may be longer for bulk recruitment assignments).

The consultant will study your resume in relation to the role you have applied for and send you a response. The response will be one of the following:

  1. Sorry, you are unsuitable for this role and due to your skills and experience we do not think we can help with any roles we have now
  2. You are unsuitable for this role but you may be suitable for other roles we have we would like to keep in contact with you
  3. We consider you to be suitable for the role you have applied to we will be in touch by telephone to conduct a five-minute phone interview.

What happens after I have a phone interview?

After your phone interview, you will either be told that you were unsuitable for the role (and most probably may be suitable for other roles that we will let you know of) or you will be asked to attend an interview in our offices. The interview will usually be between 45 to 60 minutes, during which we will assess your skills, discuss your needs and discuss specific role opportunities.

When we find you are role that you are qualified for, we will arrange an interview with the employer. If the employer agrees to the interview, we will follow up afterwards and organise a second interview if needed. We will also negotiate salary on your behalf and check your references. If you are successful in securing the role we can advise you on your resignation and the smooth transition to your new job.