Recent News


Retaining Staff in the Hospitality Industry

January 9, 2018 11:06 am

Hospitality organisations are known for high staff turnover, and unfortunately the coming and going of staff can have a negative impact on your business as a whole. The problems caused by high staff turnover include higher overheads, lower standards of customer service, and too much time being spent managing recruitment...

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The Benefits of Relocating

January 9, 2018 11:00 am

Hospitality is a great industry for those looking to advance their career, and being willing to relocate can help you move up the career ladder faster.   In many cases, relocation can have a number of benefits for your career, including: 1. More job opportunities 2. Job and financial security...

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Poaching Staff – Practice, Problems and Solutions

December 8, 2017 4:22 pm

The acquiring or ‘poaching’ of candidates from competitor firms is a grey area in the hospitality industry. It’s one thing to admire a candidate from afar and quite another to take active steps to bring them into your business. While poaching hospitality staff may be fair game for some firms, it’s...

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The Impact of 457 Visa Changes on the Hospitality Industry

December 8, 2017 4:15 pm

The hospitality industry in Australia has traditionally relied on overseas workers to fill seasonal labour gaps, but changes are on the way that may make this more difficult. In April 2017, the Australian Government announced the key 457 visa program would be abolished, and replaced with a new Temporary Skill...

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New CEO for Frontline Recruitment Group

November 20, 2017 12:05 pm

We are very pleased to announce the appointment of Mr Peter Brindley to the role of Chief Executive Officer (CEO) at Frontline Recruitment Group. Peter Brindley is an accomplished executive with 20 years’ experience developing and leading growth businesses across Australia and New Zealand, covering a range of service and consumer...

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The Role of Video Interviews in Hospitality

November 16, 2017 5:08 pm

Hospitality employers are increasingly using video interviews to identify top candidates. Use of the medium helps filter out poor communicators and highlights hospitality candidates with strong verbal skills and great personalities. No matter how good a candidate might look on paper, nothing beats seeing and hearing them ‘in the flesh’....

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Questions to Ask in Your Hotel Management Interview

November 16, 2017 5:02 pm

It’s useful to think of hospitality interviews as an exchange rather than a one-way street. Asking your own questions turns up interesting details about the company and the job, helping you to work out if you are a good fit. It also demonstrates that you are a thinker with a...

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How to Identify a Good Work Ethic

September 25, 2017 11:04 am

Employees with a strong work ethic are like gold and are valuable assets to your hospitality business over the long term. But how do you identify candidates who have the motivation, passion, willingness and ability to give of their best? Here are the main traits to look for, along with...

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5 Tips for Choosing Your References

September 25, 2017 10:43 am

Giving the right references to prospective employers is vital, as support from a respected person can provide the edge you need to secure the role. Here are five trusted tips to help you find the right referees for your hospitality interview. Choose people you trust Use trusted and respected people...

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Women in Hospitality: Closing the Gender Gap

August 31, 2017 11:07 am

Hospitality has typically been male-dominated, but women are on the rise in the industry thanks to efforts by a number of leading hospitality organisations to combat gender bias.   A commitment to closing the gap Two of the organisations leading the charge on closing the gender gap are the Intercontinental...

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