This recognised leader in short and long term accommodation options for the corporate business sector is seeking a Guest Services Agent to join their team. Owning several Luxury Serviced Apartments across Melbourne with more on the way they are seeking professionals with a real drive to be standouts in their field.
The role of Guest Services Agent requires an eye for detail, accuracy with systems and policies and procedures, a mature and professional approach to all guests and clients and the ability to deliver service excellence at all times.
To be the successful candidate for this role we request:
- Previous experience in the Hotel and Accommodation industry
- A proven office administration background
- Knowledge of Opera and Advanced computer skills.
- Attention to detail
- Excellent time management skills
- Ability to multi-task and follow a checklist
- Manage a client check-in and venue review
- Develop strong client and guest relationships
- Present yourself professionally at all times
- Work well in a friendly and supporting team environment
This is a great opportunity for a candidate with Front Office Hotel experience and office administration skills to join a professional corporate organisation and continue to develop their skills and set a long career path in the hospitality industry.