Showroom Salesperson – Leading Woodwork Specialist – Balcatta

My well known client is proud of its heritage as Australia's leading retailer of woodworking tools and machinery. They believe that one of the most rewarding and wonderful experiences in life is creating something with your own hands, especially with something as beautiful and unique as timber. Their mission as a company is to provide their customers with the tools, knowledge and resources to do just that - in an authentic, engaging and innovative way.They are currently seeking an Fulltime Showroom Salesperson with good, solid woodworking knowledge and experience to join the team in their Balcatta store.Key Skills / Requirements of the Role:• Be passionate about retail & delivery of exceptional customer service at all times• Attending the front counter and provide excellent customer service;• Processing customer orders, operating Point of Sale equipment and accepting payment for goods;• Answering incoming phone calls, conducting phone sales, and/or directing calls to the relevant department;• Advising customers on the location, selection, price, delivery, use and care of goods available from the store, with the aim of encouraging them to buy and to continuing to buy in the future;• Handling back-orders for items not currently in stock, or not normally stocked, including lodging the back-order in Pronto, tracking its fulfillment and notifying customers when items have arrived;• Pricing, arranging and merchandising items for sale;• Maintaining the appearance of the store to an optimal standard and generally ensuring it is a desirable and friendly place to shop;• Participating in stocktaking activities;• Arranging for the repair of damaged goods, or advising on necessary repairs;• Receiving weekly replenishment orders and local supplier deliveries, checking items are received in good order and updating all relevant systems (including Pronto);• Being fully conversant with our order processing procedures (full order entry, POS order entry, picking and packing orders, dispatch, credit and returns management) and order receival procedures;• Maintaining the cleanliness and safe operation of the showroom• Complying with all company policies, procedures and operational, health and safety (OH&S) requirementsQualifications and Experience:Trade certificate and/or on-the-job knowledge gained through several years of relevant practical experience in a similar role would be HIGHLY ADVANTAGEOUS!Most Importantly:As a Showroom Sales Specialist at the "Home of Woodworking" – you will understand your customers' needs and experiences are paramount and inspire them and others in the community to foster partnerships, learn new skills, share their passion and get the most out of their woodworking! Their customer really is king and this business can make ANYTHING possible!If this sounds like the opportunity you have been searching for and you have the necessary skills required, do not delay...interviews will commence immediately so - APPLY TODAY! Australia - WA Perth Northern Suburbs & Joondalup
Job Opportunity | Showroom Salesperson - Leading Woodwork Specialist - Balcatta | Frontline Retail Perth

Showroom Salesperson - Leading Woodwork Specialist - Balcatta

  • Australia's leading retail specialist of woodworking tools & machinery!
  • Balcatta Location - MON to SAT Roster - Ongoing Training & Support
  • Excellent Starting Salary of up to $45k + Super!!!

My well known client is proud of its heritage as Australia's leading retailer of woodworking tools and machinery. They believe that one of the most rewarding and wonderful experiences in life is creating something with your own hands, especially with something as beautiful and unique as timber. Their mission as a company is to provide their customers with the tools, knowledge and resources to do just that - in an authentic, engaging and innovative way.

They are currently seeking an Fulltime Showroom Salesperson with good, solid woodworking knowledge and experience to join the team in their Balcatta store.

Key Skills / Requirements of the Role:

• Be passionate about retail & delivery of exceptional customer service at all times
• Attending the front counter and provide excellent customer service;
• Processing customer orders, operating Point of Sale equipment and accepting payment for goods;
• Answering incoming phone calls, conducting phone sales, and/or directing calls to the relevant department;
• Advising customers on the location, selection, price, delivery, use and care of goods available from the store, with the aim of encouraging them to buy and to continuing to buy in the future;
• Handling back-orders for items not currently in stock, or not normally stocked, including lodging the back-order in Pronto, tracking its fulfillment and notifying customers when items have arrived;
• Pricing, arranging and merchandising items for sale;
• Maintaining the appearance of the store to an optimal standard and generally ensuring it is a desirable and friendly place to shop;
• Participating in stocktaking activities;
• Arranging for the repair of damaged goods, or advising on necessary repairs;
• Receiving weekly replenishment orders and local supplier deliveries, checking items are received in good order and updating all relevant systems (including Pronto);
• Being fully conversant with our order processing procedures (full order entry, POS order entry, picking and packing orders, dispatch, credit and returns management) and order receival procedures;
• Maintaining the cleanliness and safe operation of the showroom
• Complying with all company policies, procedures and operational, health and safety (OH&S) requirements

Qualifications and Experience:

Trade certificate and/or on-the-job knowledge gained through several years of relevant practical experience in a similar role would be HIGHLY ADVANTAGEOUS!

Most Importantly:

As a Showroom Sales Specialist at the "Home of Woodworking" – you will understand your customers' needs and experiences are paramount and inspire them and others in the community to foster partnerships, learn new skills, share their passion and get the most out of their woodworking! Their customer really is king and this business can make ANYTHING possible!

If this sounds like the opportunity you have been searching for and you have the necessary skills required, do not delay...interviews will commence immediately so - APPLY TODAY!

Recruitment Kit: