Frequently Asked Questions

First step is that you partner with our recruiters who will spend time with you to find out as much as possible about your business and the role you are wanting to fill.  Our recruiters will work with you on determining the soft and hard skills that are important to you and your team.  From there they will discuss your role with the greater team to commence the process of finding the right candidate for you.  We work with several candidate data bases including our own to search as a first step. If we feel that we need to go to market, we will take time to write a great ad that will be posted across all of out job sites, including our own website and social media channels.  Once we start to collect (reach out) to candidates, we will than brief them on your role, brand and culture and if they are interested in moving forward, we will work with you to coordinate next steps. 

Our fees for permanent placements are calculated as a percentage of the successful candidate’s salary package, and this is stated on our contracts which are signed by each company – to ensure that everyone is aware of the costs upfront. 

Yes, we offer a buy now, pay later option with Procuret! That way you can get the staff you need today and break down your payment into monthly instalments to help you manage your cash flow. 

• You'll save time and money.
• You'll work with experienced specialists
• You'll gain access to an extensive talent pool across Australia and New Zealand. Since 1995 we’ve built up a database of over 1.4 million candidates. Over 75% of the candidates we place are already known to us. And, over 42% of the candidates we place, are placed in a different role to the one they originally applied for. 

All our clients are protected by our talent guarantee. Once we place a person in a role, we back ourselves by offering to source a replacement if needed at no cost. Should we add T&Cs here?

Yes! We can help you through every step of the way. From reviewing applications, initial phone screening and interviewing, coordinating interviews and reference checking. 

The biggest tip is that you work closely with your recruiter and envelope them into your business to ensure we understand all of the idiosyncrasies that is your business.  The recruiter needs to be very knowledgeable on what it is like to work in your business including the culture.  Another tip is that you be honest with your feedback – if we do not get it right the first time, the feedback you give us will dictate our next move.

Each of our individual agencies specialise in a specific industry of Construction, Education, Health, Hospitality, Retail and Retail Executive, providing in-depth knowledge of the job market in each sector. This means we can give you unique insights into what’s driving candidate behaviour in your industry at any given moment. This specialisation gives us an edge in helping you find the right person for your next role.  

Please review our latest salary guides or get in touch with your local agency to find out exactly what roles we hire for. 

Sydney Education is our only agency that recruit for temporary roles. 

As a specialist permanent recruitment agency, we will otherwise not be able to help on this occasion. However, our sister company Express Employment Professionals are specialists in temporary on-hire recruitment and will be better suited to assist with this enquiry; you can visit their website at www.expresspros.com.au. 

Frontline is able to provide DISC psychometric profiles to our clients as part of the recruitment process. These profiles can be completed online by the candidate. There are four reports available for you to purchase. If you are wanting to do a police check, we are able to refer the best option so do not hesitate to ask.

This is something we can assist in. We have successfully recruited overseas candidates for multiple positions with clients. Please speak to your local consultant to find out next steps.

Simply tell us about the role your looking to fill and one of our specialist consultants will be in touch

Alternatively, you can reach out to us to find out more about our services or speak to your local consultant.

We look forward to helping you find your people.