Australia and New Zealand’s leading specialist recruiter

Group 319

SECTION TITLE

About Frontline Recruitment Group

Frontline Recruitment Group was established in 1995 and has grown to become a leading specialist recruiter operating across Australia and New Zealand.  In 2020 Frontline became part of a global organisation and is now backed by the world’s no 1 staffing franchise, Express Employment Professionals with over 860 offices across the United States, Canada, South Africa and Australia and New Zealand.

Our Frontline Agency Owners enhance the lives of our clients and candidates by finding purposeful roles for people  in either, retail, hospitality, health, education or construction.

Established

0

Established since 1995
2

0

Part of a global network of over 860 offices world wide
3

No. 0

Backed by the world’s no 1 staffing franchise
Pictured: Frontline GM Melissa Moseley and Express GM Colin Ongley

Features for key Demographic

Our Purpose, Mission and Vision

people-arrows

Our Purpose

To enhance the lives of our candidates, clients and agencies, by helping people find their tribe

heart

Our Mission

People First

users

Our Vision

To enhance the lives of our candidates, clients and agencies, by helping people find their tribe

“Most professional and best team working in New Zealand. They guide you in every step while moving to New Zealand.”

Sufian, Auckland Health Candidate Testimonial

“It has been difficult looking for a new job as I live on the central coast and in the process of moving. I was contacted by Delvene, she explained she helps people look for work on their behalf, and so I agreed to get the assistance. The experience with Delvene has been quite fun, exciting and had several laughs along the way. It’s not every day you come across such a caring empathetic soul who only wants what’s best for you and goes to great lengths to make that happen. I love you for all your hard work and help Del, and will be sending you a little something for everything you have done for me. You are a shining star and hope you never change.”

Soul, Retail ACT & Southern NSW Candidate Testimonial

“I give Ellen my highest recommendation. She is knowledgeable, friendly, responsive, and professional. Her experience and guidance were top rate throughout the process. I would not hesitate to use her service again. Other recruitment agents I have dealt with have been good. But Ellen is the best.”

Joel, MEL Education Candidate Testimonial

“Thank you so much to the amazing staff at Frontline Recruitment – you have been incredible! I had that absolute pleasure of working primarily with Ellsie who is just one of the most brilliant and down-to-earth people you could hope to meet. She communicates excellently, always kept me updated on the process of my application, followed up over the busy Christmas/New Years period on my behalf, and overall just had my back. I have never gone through a recruitment agency before but I would absolutely recommend it to anyone going forward – this had been a highlight for me and made the job-hunting process much less stressful. Special thanks as well to Mel who assisted with my application towards the end, and was equally lovely and helpful. You can really see that the people who work here care about what they do, and want the best outcome for the people they work with. I consider myself very lucky to have stumbled across them in my search – Thank you again!”

Shinny, Education Candidate Testimonial

“A huge shout out to Claire Palacio. Her attention to detail, friendly professional service and prompt follow up from beginning to end of the process was amazing. Thank you for helping me secure my next career adventure!”

Guy, Retail Brisbane Candidate Testimonial

“I want to say a big thankyou to Tracey Mackenzie! Very professional, informative, with quick responses to any questions or phone calls and is always so positive, helpful and friendly! Frontline Recruitment is the best experience I have had compared to other agencies. At Frontline they genuinely want to help you find your best career path. Thankyou so much for finding me my dream job! I am recommending Frontline to my friends and family.”

Kristina, Retail WA Candidate Testimonial

“Ellen personally reached out to me at the beginning of 2025 after I’d uploaded a new resume on seek and began a review of my 2025 job search campaign on social media. She then inquired if she could offer her support assisting me for a 2025 classroom position.

At that point between the end of term 4 2024 and the beginning of term 1 2025, I’d already disappointingly unsuccessfully tried four interviews but through positive team work and encouragement, Ellen was able to organise an interview for me at a first choice school as well as working hard to sell my service to any position she felt she could also recommend me for while performing her duty.

Regardless of the outcome of the result I’ll be briefed on in the coming days, it doesnt change my feedback now and Ellen has been pleasant, helpful, considerate, determined and enthusiastic to work with reciprocating my personal attitude to staff and colleagues and inspiring me to leave this five star standard of google review after the request was made.

Ellen wasn’t the only consultant to reach out to me through seek regarding 2025, but she was the only consultant that organised me an interview.”

Sean, MEL Education Candidate Testimonial

“Tim reached out to me with a position he thought I might be suited to via SEEK. He has been fantastic throughout the entire recruitment process and would not hesitate to use him to recruit for my own business. Well done team!”

Joshua, Retail South Island Candidate Testimonial

“Great experience working with Tim he was always on the ball and made me feel like I wasn’t just a number. Very people focused and really cares about a good outcome for both business and candidate.”

Meg, Retail South Island Candidate Testimonial

“The team at Frontline Retail have been amazing! I have dealt with Elle, Alana and Tracey and they have all been so wonderful! So very friendly, helpful (even giving me hints and tips for interviews) and their energy has been contagious! Being given feedback from every one of my interviews was really helpful too. I finally was offered employment via Tracey and she has helped me every single step along the way. She really has gone above and beyond to help me get my dream job! This is the team you want to sign up with. Such a delight. Thank you!”

Donna, Retail WA Candidate Testimonial

We’re on a mission to keep Australia and New Zealand’s job market moving

We know the ideal candidate before you do. Speak to our specialist recruiters to access our comprehensive database of candidates

News

Staff Retention in Education – You’ve Found Great People, Now How to Best Keep Them?

Great educators are the heart of every school, campus and learning community. When teachers and support staff stay engaged and inspired, students benefit, school culture flourishes, and communities feel the impact. Research shows that schools with strong retention not only enjoy deeper continuity of learning but also find recruitment easier, as they become known as…

Leadership Essentials: Developing Future Leaders and Creating a Program for Success

In the dynamic world of Australian hospitality, excellent service and guest experience start with confident, capable leaders. Whether you operate a boutique hotel, a busy restaurant, or a multi-site hospitality group, your organisation’s success hinges on its ability to cultivate leaders who can navigate change, inspire teams and enhance performance.  But strong leadership doesn’t just happen. It grows from purpose-built development programs that…

Passion vs Experience: Which Matters More in Your Retail Career?

When you’re starting out or thinking about your next move in retail, it’s easy to wonder: Does passion matter more than experience? Or is it the other way around? The truth according to recruiters and SEEK career specialists is that both play a role, but how you balance them matters most.   In the competitive world of retail from customer service to store management…