For 21 years in Brisbane & Adelaide, I’ve built recruitment businesses focused on hospitality and retail management but what I’m most proud of is the opportunity to lead, mentor, and grow incredible people and teams. Hospitality and retail are my heartbeat. It’s where I started, where I built my reputation, and it’s still where I get the biggest buzz. I’m not just about filling jobs for my clients; I’m about building long‑term partnerships, spotting potential others might miss, and helping businesses thrive through their people.

What drives me? I’m a connector at heart. I love people, I love leadership, and I love seeing the right person land in the right role and then watching the ripple effect that follows.

My mission is simple: to be the go‑to partner for Australia’s hospitality and retail industries and yes, to run the best recruitment agency in the country. That focus has paid off. Our agency has been recognised with more accolades than any other in the network, and I’m proud to lead one of the most successful recruitment businesses in the industry. Because business doesn’t have to be boring. Professional? Absolutely. But it should also be full of energy, humour, and a genuine love for what we do. That’s the culture I live and lead every day.

Honesty, Integrity, Courtesy and Respect are values Pia holds dear and are evident to all who know or work with her.

“I want my team to be able to do more than just satisfy our Customer’s, I want my team to delight them.”