5 Reasons Why Retail Staff Training is Vital

Your retail staff are frontline troops in the battle to win and keep customers. So it makes sense to pay close attention to the way they interact with customers and close a sale. It can take years for young employees to acquire top-notch customer service through ‘on the job’ learning alone. Why not speed up…

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5 Ways to Deliver an Exceptional Candidate Experience

With recruiters under pressure to find talent and deliver results, it’s no wonder candidates often feel they are on a conveyor belt. Do these things happen in your health job recruitment process? Recruiters fail to give applicants important information. Recruiters fail to tell applicants they haven’t got the job. Applicants are treated more like numbers…

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The Importance of Well-Being Checks on Your Teams

Stress in the workplace has a negative impact on the well-being of workers as well as the company’s bottom line.   Unhappy workers are absent more often, upset patients and work less productively as part of a team.   A widespread issue Reventure’s 2017 Workplace Wellbeing report reveals some alarming statistics:   • 73% of…

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4 Challenges Facing Hospitality Management in 2018

  Hospitality and tourism is booming across Australia and New Zealand. Yet rapid sector growth makes it harder for employers to find and keep top talent.   As competition grows, suitably skilled workers become scarce. This is when smart employers up their game to fill their hospitality jobs.   The Australian tourism industry   According…

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How to Find Candidates Who Learn From Past Mistakes

Questions about past mistakes are among the most revealing and challenging subjects for job candidates. This is mainly because retail candidates come to job interviews primed to give answers which show off their best side. This doesn’t apply only to job interviews. We often tend to skate over our past mistakes, or sometimes present them…

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